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What if everyone wasn't out to get us? Sure, some people are "sus" as the kids say. But, what if there were some people who want to see you thrive? Believe it or not there are still people who want to sharpen one another in genuine community. "Iron sharpens iron..." Proverbs 27:17. I was completing an application that inquired what was the best advice I had received. I was introspective because I really wanted to answer thoughtfully rather than giving a cliche. I have learned

In the tenth edition of Kendall Solves It, we tackle a bit of a loaded question. Just like how households operate differently to fit the family, so do businesses - and that comes with issues unique to each one. Community Question: What are the biggest operational issues? Kendall's Insightful Steps and Analysis: To tackle this loaded question, I will identify some of the most common issues with tips to mitigate those bottlenecks. Misalignment with mission - When operations (th

In the ninth edition of Kendall Solves It , we confront another operational issue. In a world that makes it look so easy to look like you have it all together, wouldn't it be nice to have operations together? Community Question: How do I get good at operations? Kendall's Insightful Steps and Analysis: Before tacking this layered question, I'd like to say this Reddit poster and I could probably have loads to talk about. I'm an operations person, not marketing, but I digress.

In a world where truth is denied and whitewashing history is rampant, Black Excellence means a great deal to me. That standard is embedded in this firm. Racism hasn't gone anywhere. I have dealt with it face to face throughout my career. I know it looks differently than when my grandparents migrated to Michigan from Alabama, but it is still alive and well... Some people may say this kind of candor has no place in the professional world, but reality affects how we show up. Whe